24-hour Crisis Line
1-800-265-1938
519-539-4811

Links and Community Resources

Police Oxford Community Police Services

The Domestic Violence Unit investigates offences, assists victims in understanding police involvement, makes referrals to community partners and assists with any concerns about victim safety.  Arrangements can be made through the Domestic Violence Unit for Risk Assessments and Safety Planning.

519-421-2800,  toll free 1 877-537-6277, 615 Dundas St., Woodstock

If you need emergency assistance, call 911

Ontario Provincial Police - Oxford County

Available to investigate criminal offences, assist victims in understanding police involvement, make referrals, or to assist with any concerns about victim safety. 

Tillsonburg: 519-688-6540, 90 Concession St. E. 

Ingersoll: 1-888-310 1122,110 Mututal St. 

If you need emergency assistance, call 911

Hospitals Woodstock General Hospital: Mental Health Services of Oxford County

Woodstock General Hospital offers both inpatient and outpatient services. Outpatient services include an adult and a child mental health program. Self-referral or referral from your family physician.  The services include psychiatric consultation; individual, group, family and marriage counseling. 

293 Wellington St. N. Woodstock, 519-421-4211

Mental Health Services, 519-421-4223

Counselling Services(Families) Oxford Self Help Network

 Oxford Self Help Network offers information, support and programs to people and their families as they deal with mental health issues.  We provide two core programs: Peer Support or Mutual Aid, and Self-Help Groups.  Our agency emphasizes member leadership and empowerment, mutual support and the knowledge and hope of experience.       

592 Adelaide Street, Woodstock, 519-421-29801, 877 859-7248

Regional Support Associates

Regional Support Associates provide services to adults with a developmental disability.  To those who have experienced abuse, we provide support to individuals or groups.  We work together with families, supporting agencies and others to assist them with understanding abuse issues through the provision of resources, supports, policy development and training.

293 Wellington St. N. Woodstock, 519-421-42481, 1-800-640-4108

Counselling Services (Women) Assaulted Women's Helpline

A provincial helpline with information on shelters and other support services across the province. 

Toll free: 1-866-863-0511

Family Violence Counselling Program

Specialized staff offer counselling, assessments and individualized safety plans for women experiencing abuse in their intimate relationships. Group support and individual counselling is available. The Legal Support and Advocacy Program assists women through the legal system. Groups are offered for children who have  been exposed to abuse.  The program offers specialized group services for perpetrators of partner 

989 Dundas St., Woodstock, 519-539-1276, 1-800-250-7010

Carrefour des Femme du Sud-Ouest de l'Ontario

French-speaking service supporting female survivors of sexual violence. Advocacy, supportive counselling, referrals, accompaniment and public education available.  

London, ON 1-888-863-0511, www.carrefourfemmes.on.ca

Domestic Violence Program - St. Joseph's Health Care London

Regional program for women who have been assaulted by a partner.  Expert documentation of injuries, referrals and counselling.  Appointments required. 

268 Grosvenor St. London, 519-646-6100 ext. 64579 www.sjch.london.on.ca

Other Shelters Ingamo Family Homes

Ingamo Family Homes is a second-stage transitional program with a housing component (for up to one year).  Rent is geared-to-income. Support programs are designed to assist women with ongoing safety, providing information and advocacy with the systems that impact their lives. Assistance in securing financial resources and permanent affordable housing is also available. A children's program is offered with parenting support and activities. Applications are accepted through self-referrals, women's shelters and other supporting agencies.

519-421-0383 ext. 223 

Sexual Assault Centres Sexual Assault Treatment Centre - St. Joseph's Health Care London

This regional program is for Oxford County residents who require a sexual assault kit.  The Sexual Assault team is available 24 hours a day via the emergency department at St. Joseph's Health Care.  Where there is police involvement, police will provide transportation. The program provides counselling, referrals, documentation, testing for sexually transmitted disease and assessment for HIV & AIDS. The program is accessed through the emergency department of St. Joseph's Hospital. 

268 Grosvenor St. London,  519-646-6100 ext. 54579 www.sjhc.london.on.ca

Children's Services Supervised Access Centre

Supervised visits or supervised exchanges can be arranged in case of unresolved conflict between parents, concerns with parenting ability, extended absence of a non-custodial parent, history of drug or alcohol abuse, safety concerns due to a history of violence in the family or concerns of a possible abduction.                           

21 Market Square, Woodstock, 519-533-1379

Healthy Babies Healthy Children

A support program for expectant parents and families with children 0-6 years of age. This program is free and uses registered nurses and experienced parents to help you find the answers you need to give your children a good start in life.

519-539-9800 ext. 214, 1-800-755-0394

Oxford Elgin Child and Youth Centre

OECYC provides confidential counselling services to young people (birth to 18 years of age) and their families. No fees. Counseling may focus on violence in the family, behavioural concerns, school or social difficulties, parent-child conflicts, substance abuse, sexuality awareness, parental separation or divorce, etc. OECYC offers parenting programs to assist parents with parenting young children up to their teen years.   

912 Dundas Woodstock, 519-539-0463 

29 Noxon St. Ingersoll, 519-485-6030

1A Library Lane Tillsonburg, 519-842-9843

Children's Aid Society of Oxford County

CAS provides protection and group treatment services to children ages 0 to 16 who have been abused or neglected. CAS also provides a school-based Sexual Abuse Prevention Program in conjunction with the Boards of Education. A Child Victim Witness Program assists children who have been abused receive counseling prior to having to present evidence in court. The Children's Aid Society can be contacted on a 24-hour basis. A variety of parenting programs, foster care resource and adoption services are also available.                                                    

92 Light Street Woodstock, 519-539-6176 (24 hours), toll free 1-800-250-7010

1A Library Lane Tillsonsburg, 519-842-7204

Other Services Canadian Mental Health Association

CMHA Oxford works to promote the mental health of all people.  There are four components to the program:  

1.  Crisis response:   Professionally trained crisis support workers who are members of a 24-hour mobile team respond by phone and/or personal contact to callers who are experiencing sudden and/or unexpected events that put them in distress.  519-539-8342 or 1-877-339-8342

2.  Case management:  Professionally trained community support workers provide individualized community-based support for adults with a severe and persistent mental illness. 

3.  Supportive Housing:  Provision of independent living permanent housing via congregate housing and/or individualized apartment units for adults who are homeless or at risk of becoming homeless that respects client choice. This housing is supported by CMHA at a level corresponding to client's needs. 

4.  Court Diversion/Court Support:  Provides options/support to individuals with a mental disorder who have come in contact with the criminal justice system. These options/support require voluntary agreement of the Crown Attorney and indviduals involved. 

519-539-8055  or 1-800-859-7248, www.chmaoxford.on.ca                          

Oxford County Public Health

Oxford County Public Health works with the community and agencies to promote violence prevention.  The nursing division provides a variety of health promotion and disease prevention services. 

  • The Health Matters Line has a nurse available for consultation on health issues and community resources
  • Clinical Nursing Services provides counselling and clinical services for family planning, sexual health and immunization issues
  • Children in Need of Dental Treatment provides treatment for children in need of emergency or essential care for children up to Grade 8 where the cost of necessary care would create financial hardship
  • Well Baby Clinics provide consultation on infant development and breast feeding support to mothers and children to 2 years of age.   

410 Buller Street, Woodstock 519-539-9800,  1-800-755-0394, www.county.oxford.on.ca

Sexual Health Clinic 519-539-4331

Health Matters Line 519-539-9800 ext. 214

Legal Services Crown Attorney

If your partner has been charged with assaulting you, a Crown Attorney is available to speak with you about the charges, the court process or any concerns you may have.  A drop-in is held every Friday from 10 a.m. to 12 noon. No appointment is necessary.

415 Hunter Street Woodstock,  519-537-2611

Legal Aid

Legal Aid may be available to assist you with the cost of a lawyer depending on your financial status and your particular legal issue. A two-hour consultation voucher and a list of family law lawyers who take Legal Aid is available for women who have been abused.

A Family Law Information Clinic (FLIC) is available to women who do not have a lawyer for consultation at the courthouse on Wednesdays from 1 to 4 p.m.  No appointment needed; offered on a first come, first served basis.  

69 Light St. Woodstock,  519-539-2381, www.legalaid.on.ca

Victim Assistance Services Oxford County (VASOC)

A community response program that provides immediate short-term crisis intervention services to persons affected by crime or tragedy.  A variety of crisis intervention services are offered 24 hours a day, 7 days a week. Trained staff and volunteers provide emotional support, practical assistance and an information and referal program on site or by telephone. Services are voluntary, confidential, and free of charge. Individuals may call the office Monday to Friday 8:30 a.m. to 4:30 p.m. for community referrals or information.

615 Dundas St. Woodstock,  519-537-2824

Victim Support Line

A provincial toll free telephone service providing victims with notification of release dates and hearings relevant to their offender.  Victims can speak directly with a counsellor and must register with the program to receive information.

Provincial: 1-800 579-2888 

Federal: 1-800-518-8817

Victim Witness Assistance Program (VWAP)

VWAP provides service to persons involved in a crimiinal case as a victim or a witness. Services are voluntary, free to the client and available during business hours.

 Some of the services offered are:

  • information about what you can expect going through criminal court
  • emotional support throughout the court process including the day of court
  • up-to-date information regarding your specific court case
  • referrals to other community resources
  • scheduling time for you to meet with the Crown Attorney if requested
  • Information about Victim Impact statements and Criminal Injuries Compensation Board

415 Hunter Street, Woodstock, 519-421- 3903, 1-800-799-1996

www.attorneygeneral.jus.gov.on.ca/english/about/vw/vwap.asp