Job Postings
Relief Residential Program Worker
Domestic Abuse Services Oxford (DASO) provides effective, efficient and accountable services for women and their children who have been impacted by gender-based violence in Oxford County.
DASO is an emergency shelter operating 24/7. Relief shifts are primarily on a call-in basis and require flexible availability, including the ability to work on short notice. Shifts may include weekdays, weekends, statutory holidays, as well as day, afternoon, and overnight hours. There is potential for some scheduled shifts. Shift premiums are available for afternoon and overnight shifts.
Job Description
The primary functions of the Shelter Staff: Residential Program Worker include, but are not limited to:
Client Focus:
- Provide support through the 24-hour crisis/information line via telephone and texting, via in person walk-ins, and to residents of the shelter, including emotional support, referrals, information, and safety planning.
- Complete risk assessments and safety plans to ensure ongoing service user risk management.
- Complete accurate and timely documentation.
- Complete assessments, intakes, discharges, and provide information regarding the shelter to service users.
- Facilitate goal identification, planning, and achievement with service users.
- Advocate and refer service users to community partners for support services based on identified goals.
- Assist with systems navigation.
- Ensure effective communication with Manager of Shelter Operations/management team and collaborate effectively with the staff team as a whole.
- Positively represent, interact and converse consistently with service users, community partners, funders, donors, and stakeholders.
Operations:
- Assess and triage the needs of each service user.
- Assess shelter admissions and discharges with support from Manager of Shelter Operations.
- Identifying/recognizing with the Manager of Shelter Operations opportunities for on-going training as needed.
- Attend and participate in all mandatory training, committee, and staff meetings, as well as coaching for professional growth and development.
- Adhere to all agency Policies and Procedures.
- Act as a positive role model for service users.
Qualifications
- Bachelor’s degree in social work, Diploma in Social Service Work, or Assaulted Women’s and Children’s Counsellor/Advocate Diploma
- Registered Social Worker or Registered Social Service Worker is an asset
- Work experience in a community-based organization serving vulnerable and marginalized populations, including violence against women and children, homelessness, and housing sectors
- Assessment, triaging, crisis intervention, de-escalation, and basic counselling skills
- Knowledge of harm reduction, addictions, mental health, and trauma and-violence informed care
- First Aid/CPR Certification
- Vulnerable Sector Check
- Knowledge of community resources, programs, and services
- Ability to collaborate effectively with community partners/agencies
- Demonstrated commitment to working within a feminist, anti-racist/anti-oppressive framework
- Ability to engage in critical reflection on practice
- ASSIST or equivalent training
- Training in Mental Health First Aid and B-SAFER is an asset
- Thorough knowledge of legislation and standards relevant to the agency’s mandate
- Excellent written and communication skills
- Experience in a 24/7 residential support operation is an asset
Starting wage: $23.13/hr
Domestic Abuse Services Oxford is committed to the principles of anti-oppression/anti-racism and adheres to the tenets of the Ontario Human Rights Code. We are dedicated to fostering an inclusive, equitable, and accessible workplace. Accommodations are available throughout the hiring process upon request for applicants with disabilities. Please let us know if you require any support or accommodations.
Qualified and interested applications should email a resume and appropriately detailed cover letter to Eden Foster-Martin, Manager of Shelter Operations, Domestic Abuse Services Oxford, at eden@daso.ca